Pushing a Wi-Fi profile via Intune means devices automatically connect to your corporate Wi-Fi the first time they sign in - no manual password entry, no support calls from users who typed the wrong passphrase. This guide covers WPA2-Personal and WPA2-Enterprise (802.1X) profiles for Windows.
WPA2-Personal vs WPA2-Enterprise
Before building the profile, know which type your network uses:
- WPA2-Personal (PSK) - a shared passphrase. Most small business Wi-Fi networks. Simple to configure in Intune.
- WPA2-Enterprise (802.1X) - each user authenticates with their Entra ID credentials or a certificate. Used in larger or more security-conscious environments. Requires a RADIUS server (built into most enterprise-grade access points and Windows Server NPS).
Create the Wi-Fi profile
- Go to Devices → Configuration → + Create → New policy
- Platform: Windows 10 and later
- Profile type: Templates → Wi-Fi
- Click Create, give the profile a name (e.g. WIFI-CORP-WPA2) and click Next
WPA2-Personal settings
WPA2-Enterprise (802.1X) settings
For 802.1X you need a RADIUS server configured on your network. Most Cisco, Aruba, and Ubiquiti controllers have built-in RADIUS support, or you can use Windows Server NPS.
Assign and test
On the Assignments tab, add your device group. The profile applies at device level, so assign to a device group rather than a user group to ensure it works on shared devices too.
After assigning, trigger an Intune sync on a test device. The Wi-Fi profile appears under Settings → Network and Internet → Wi-Fi within a few minutes. The device should connect automatically if the SSID is in range.
Troubleshooting
Profile applied but device does not connect
Check the SSID matches exactly. A common issue is a trailing space in the SSID field or capitalisation mismatch. Also confirm the security type and encryption type match what the access point is broadcasting.
Profile not applying to the device
Check the device is in the assigned group. Go to Devices → [Device] → Configuration profiles to see whether the profile shows as Succeeded, Pending, or Error.
WPA2-Enterprise authentication failing
Check the RADIUS server logs. On a Windows NPS server, open Event Viewer → Custom Views → Server Roles → Network Policy and Access Services. Authentication failures show the exact rejection reason.
I set up Intune for UK small businesses at a fixed price - compliance policies, app deployment, Conditional Access, and full documentation handed over at the end.