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IT Technical Engineer

Hi, I'm Jack Davies

IT engineer based in Manchester. I work with Microsoft Intune, M365 and Azure day-to-day, and I write about it here. Four years of MSP experience, a handful of certs, and a homelab that keeps growing.

4+
Years experience
4
Certifications
25
Free tools built
Jack Davies
● Available for freelance
// about me

Background

I'm an IT Technical Engineer with a background in MSP work and a genuine interest in cybersecurity. I spend most of my time working with Microsoft Intune, M365 and Azure, and I'm currently studying Cyber Security at the Open University alongside my day job.

I've worked at three MSPs over the past four years, including Lansafe Ltd and Blowfish Technology before my current role at Anntech Group Ltd. That background means I've dealt with a pretty wide range of environments, from small businesses getting set up on Microsoft 365 for the first time to larger organisations with more complex setups.

IT moves fast and the best way to keep up is to actually build things, break them, and write about what you learn. That's part of why this site exists.

🎧
1st and 2nd line support across a diverse MSP client portfolio, handled with clear communication and a focus on actually fixing things.
⚙️
System administration and project management, including deployments, migrations and documentation across a wide range of IT environments.
☁️
Hands-on experience with Azure, Microsoft 365, Intune, VoIP and RMM tools across multiple client tenants.
🔐
Studying Cyber Security at the Open University, covering cryptography, ethical hacking, digital forensics and system hardening.
// quick info
Role IT Technical Engineer
Company Anntech Group Ltd
Location Manchester, UK
Studying Cyber Security, Open University
Focus Intune, M365, Azure, Security
Email jack@jackdjd.com
// tech stack

Tools I work with

Microsoft Intune Azure / Entra ID Microsoft 365 Windows Autopilot Conditional Access Huntress VoIP / PBX RMM Tools DrayTek Cisco WatchGuard SonicWall Proxmox Docker SQL / IIS Linux (Ubuntu) PowerShell
// experience & education

Career path

Hover over a location to explore
The Western Reaches The Eastern Deep The Northern Void The Southern Abyss River Lune River Mersey River Douglas Old Keep Fort Ruin Anntech Keep Citadel Tower WiFi Shrine Server Vault Firewall Gate DNS Shrine VPN Arch Ping Tower The Western Marches The Central Plains The Eastern Realm The Southern Territories The Scholar's Isle N S W E The Career Map of Jack Davies, IT Technical Engineer Harbour Lagoon Lansafe Ltd 2022 – 2025 💻 Blowfish Tech 2025 – 2026 Anntech Group Feb 2026 – Present 📜 Open University In Progress
Aug 2022 - Feb 2025 · 2 yrs 7 mos
Technical Engineer
Lansafe Ltd · MSP · On-site

Four MSP years doing it all. M365, Azure AD migrations, DrayTek/Cisco/WatchGuard networks, VoIP, Proxmox, SQL/IIS servers, and project lead on new client onboardings. First real exposure to the scale of what an MSP handles.

M365Azure ADSharePointDrayTekCiscoWatchGuardVoIPProxmoxLinux
Feb 2025 - Feb 2026 · 1 yr 1 mo
IT Support Technician
Blowfish Technology Ltd · MSP · On-site

Deeper focus on Intune and endpoint security. Full-cycle project deployments, RMM setup, Conditional Access policies, and acting as the technical link between vendors and clients. Lots of SQL and IIS troubleshooting.

IntuneAzure ADRMMSQLIISHuntressAutopilotConditional Access
★ Feb 2026 - Present · Current Role
IT Technical Engineer
Anntech Group Ltd · MSP · Hybrid

Current role at a fast-paced MSP covering networking, cybersecurity, telephony and M365 across a wide client portfolio. Based in Skelmersdale, hybrid across sites. Building on everything that came before.

NetworkingCybersecurityTelephonyM365IntuneAzure
In Progress · Distance Learning
BSc (Hons) Cyber Security
The Open University · Part-time

Studying cybersecurity formally alongside full-time work. Covers cryptography, ethical hacking, network security, digital forensics and system hardening. Adds academic rigour to what's already being done day-to-day.

CryptographyEthical HackingNetwork SecurityDigital ForensicsSystem Hardening
// let's connect

Want to work together or just chat IT?

Whether it's a consulting project, a question about a blog post, or just something you want to talk through, feel free to get in touch.

// work with me

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